Order Processing Time
Standard Processing (1–3 Business Days)
- Most orders are processed within 1–3 business days from order confirmation
- Processing includes stock verification, quality checks, packaging, and courier handover
- Sundays and public holidays are non-working days
- Processing begins once payment is successfully confirmed
Orders Placed After Cut-off Time
- Orders placed after 2:00 PM IST are treated as received on the next business day
Processing by Product Category
Parts & Spares
- Small items (gears, screws, spares, servo horns, sensors, tyres) are often processed within 1 business day
- For urgent parts, contact us before ordering at 97905 10633 or wdracingmotorsport@gmail.com
RC Cars, RTR Kits & Large Orders
- Functional inspection of the unit
- Secure, protective packaging suited for transit
- Verification that all listed components and accessories are included
- Completed within our standard 1–3 business day processing window
Shipping Charges
Cost-Basis Shipping
- Charges at checkout are based on courier rates for weight, dimensions, and destination
- WD Racing does not add a markup beyond packaging materials and courier charges
Questions About Shipping Cost
- Rates can vary for oversized items, heavy parcels, or remote pin codes
- Contact us if a charge looks unusually high — we will review it
Shipping Time & Delivery Duration
Estimated Delivery Timeline
- Once dispatched, orders within India typically arrive within 3–7 business days
- Timeline depends on location, courier serviceability, route workload, and regional restrictions
- Weather conditions or transport disruptions may affect delivery
Estimated, Not Guaranteed
- All delivery timeframes are estimates based on courier performance
- WD Racing cannot guarantee exact delivery dates
Order Tracking
Once your order is dispatched, you will receive:
- A tracking number
- The name of the courier partner
- A tracking link via email, SMS, or WhatsApp
Allow up to 24 hours for tracking details to reflect in the courier's system.
Delays in Shipment
Proactive Communication
- If your shipment is delayed, we will inform you by phone, email, or WhatsApp
- We will provide a revised expected delivery window
Courier-Related Delays
- Delays from couriers, weather, or regional restrictions are outside our control
- We will follow up with the courier on your behalf and keep you updated
Urgent or Priority Orders
Contact us before placing an urgent order to check:
- Current stock availability
- Whether same-day or expedited dispatch is possible
- Express shipping options (may carry additional courier charges)
Phone: 97905 10633 · Email: wdracingmotorsport@gmail.com
Shipping Coverage
- WD Racing currently ships orders within India only
- International shipping is not available due to customs, cost, and logistical constraints
In-Store Pickup
- Collect your order in person from Perumbakkam, Chennai
- Prior appointment required — contact us to schedule pickup and confirm product readiness
- Phone: 97905 10633 · Email: wdracingmotorsport@gmail.com
Contact Us
For questions regarding shipping, delivery, urgent orders, or damage claims:
WD Racing reserves the right to update this policy at any time. Changes take effect immediately upon posting.