Returns & Refunds

• WD Racing operates a strict NO RETURN and NO REFUND policy once an order is confirmed
• This applies to all products: RC cars, RTR kits, motors, electronics, spares, and accessories

Products cannot be returned, exchanged, or refunded for reasons including:

• Change of mind after purchase
• Incorrect item selected by the customer
• Compatibility issues with other equipment
• “Did not match expectations” or similar subjective reasons
• Damage caused by incorrect usage, installation, or mishandling

Items that have been used, installed, or had packaging opened beyond inspection cannot be accepted back.

• Orders cannot be cancelled once they have entered processing or been shipped
• Contact us immediately at 97905 10633 or wdracingmotorsport@gmail.com to request changes
• If the order has not yet entered packing, we will try to accommodate — cancellation cannot be guaranteed given our 1–3 business day processing

WD Racing inspects every product before dispatch. If you receive a damaged or incorrect item:

• Notify us within 24 hours of delivery
• Provide a clear, continuous unboxing video from the unopened package
• Include photos of outer packaging and shipping label
• Claims without video proof will not be accepted

For transit damage, we will assist in filing a courier claim. Replacement is not guaranteed and depends on courier approval. WD Racing does not commit to replacing items unless verified through this process.

ESCs, motors, servos, receivers, batteries, and chargers are sensitive electronic items. No warranty, replacement, or refund for damage from:

• Burnt or short-circuited electronics
• Incorrect installation or wiring
• Water exposure or moisture damage
• Overload, overvoltage, or reverse polarity
• General mishandling or rough use

Once a component has been used or installed, no claims will be accepted.

• If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges apply
• Reshipping charges are payable by the customer
• Refunds are not provided in such cases

• WD Racing will raise a complaint with the courier on your behalf
• Resolution depends on the courier's investigation
• Refund or replacement is only considered once the courier officially confirms the package as lost
• Until that confirmation, we cannot issue a refund or replacement

• Some products may carry a manufacturer warranty, stated on the product page
• Claims must follow the manufacturer's guidelines and timelines
• WD Racing does not independently warranty engines, motors, ESCs, servos, batteries, electronics, or consumables
• Damage from misuse, overloading, improper installation, water exposure, or modification is not covered

• Product images are for representation purposes
• Actual colour, branding, or design may vary slightly due to manufacturing or supplier updates
• Such variations do not qualify for a return or refund

The only circumstance under which a refund is issued is if WD Racing cancels your order before it is shipped, due to:

• Stock unavailability
• A payment or technical issue

In such cases, the refund will be processed back to your original payment method.

Report damaged or incorrect deliveries or urgent order queries as soon as possible:

• Phone: 97905 10633
• Email: wdracingmotorsport@gmail.com
• Location: Perumbakkam, Chennai

WD Racing reserves the right to update this policy at any time. Changes take effect immediately upon posting.